opt/local/CloudBerry Backup/ (for Standalone) The above tips direct such tickets to the appropriate person with minimum iterations.ĭepending on your product (Standalone or MBS) CloudBerry Backup for macOS keeps logs for troubleshooting in the following path: Message should contain short problem description and (if applicable, for instant you had call / chat with CloudBerry representatives prior submitting) name of that contact from CloudBerry lab. User Name should be valid and we should be able to find it in our system (use your registration name) We suggest the following approach (to simplify and better escalation): You can send the logs by clicking on Feedback on the mail toolbar (look for the smiley face).

The best and easiest way to interact with technical consultants from CloudBerry Lab (Architects or Support) is to submit and send with short description logs from GUI. In order to receive quick, competent, and consistent replies, it is best to accompany such requests with all the available information (logs, configuration files). The best way to get such situations resolved is to submit a support case. It is a quite stable and mature product, however sometimes you may meet small glitches or operational issues. CloudBerry Backup for macOS & Linux helps customers back up folders and files to object storage services like AWS S3, Microsoft Azure, etc.

Cloudberry backup for mac